Privacy Policy
Last Updated: August, 2025
Sand Lake Labs, Ltd. (d.b.a. Mayan Finance) (the "Company," "we," "us," or "our") is committed to protecting your privacy. We provide services including, but not limited to, the website located at https://mayan.finance, and any app, content, functionality, and services offered on or through such website ("Website"). It is our policy to respect your privacy and comply with any applicable laws and regulations regarding any personal information we may collect about you, including across the Website and other sites we own and operate (collectively, the "Platform"). This Privacy Policy (the "Privacy Policy") outlines the data collection, processing, and management practices of the Company in relation to services provided on the Platform (the "Services"). By accessing the Platform, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
We may integrate technologies operated or controlled by other parties into parts of the Services. For example, the Services may include links that hyperlink to websites, platforms, and other services not operated or controlled by us. Please note that when you interact with these other parties, including when you leave our Platform, those parties may independently collect information about you and solicit information from you. You can learn more about how those parties collect and use your data by consulting their privacy policies and other terms. This Privacy Policy does not apply to any of your activities after you leave our Platform.
Personal Data
"Personal Data" or "Personal Information" refers to any personally identifiable information that can be used to identify or contact you, which may include, but is not limited to:
- Browser type
- Computer operating system
- Wallet ID and associated metadata
- Blockchain address
- Cookies and usage data
- IP address information (limited to the first two octets, collected for regional identification purposes)
Information About You That You Share With Us Directly
When you use Services on the Platform you may give us Personal Information directly (for example, details you connect your wallet to the Platform), and we will store that Personal Information on our systems and process it for the purposes described in this Privacy Policy.
When you visit our Platform, we and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Website, our communications and other online services. We may also collect personal information from you when you communicate with us, such as your name, email address, and any other information you voluntarily provide.
Depending on the Service, the personal information we collect will be relevant to providing that Service and include some or all of the following non-personally identifiable data:
- Your public blockchain wallet address;
- Amount of any asset involved in a transaction; and
- Any additional information required for verification or participation in the Service offered.
The nature of a public blockchain means that certain information is publicly available. When you authorize (i.e., use a crypto wallet to "sign") a blockchain transaction through the Platform, you are authorizing us to collect and use all information associated with that transaction which we will do in accordance with this Privacy Policy. Note that we are not able to control whether or how third parties use information that is stored on the blockchain, and we expressly disclaim responsibility for any such activities by third parties.
Information You Generate Using Our Services
Information you generate while using our Services may be retained to protect the safety and well-being of our users; to protect our rights and property in connection with our Services; to conduct research; to operate, improve, personalize, and optimize our Services and our users' experiences, including through the use of analytics; and to manage and deliver advertising. Where required by law, we will seek your consent for this.
Cookies and Other Automated Information Collection
We use cookies and other similar technologies (e.g., beacons, pixel tags, clear gifs, and device identifiers). We, our service providers, and our business partners use these cookies and other similar technologies to process information, which may include:
- IP address;
- the type of computer or mobile device you are using;
- platform type (like Apple iOS or Android);
- your operating system version;
- the screen resolution of your monitor(s);
- your mobile device's identifiers, like your MAC Address, Apple Identifier For Advertising (IDFA), and/or Android Advertising ID (AAID);
- application performance and de-bugging information;
- your browser type and language;
- referring and exit pages, and URLs;
- the number of clicks on an app feature or web page;
- the amount of time spent on an app feature or web page;
- domain names;
- landing pages;
- pages viewed and the order of those pages; and/or
- what your current progress is in our Services and the date and time of activity.
Processing and Use of Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. Most commonly, we will use your personal data in the following circumstances:
- Provide our Services and create accounts in those Services
- Monitor and maintain the security and integrity of our Platform
- Improve, optimize and personalize our Services and our user's experiences
- Communicate with you about the Services you are using
- Customer service and managing user communications, including technical support
- Protect the safety and well-being of our users and others
- Where you provide sensitive or special category personal information to us
- Maintain our business operations, including any business transition, like a merger, acquisition by another company, or sale of all or part of our assets
- For security purposes and to prevent fraud or potentially illegal activities, and to enforce the applicable Terms of Service
- Cooperate with public authorities and law enforcement where lawfully permitted or required
- Protect our rights, including compliance with applicable legal obligations, resolving any disputes we may have, and to administer our agreements with third parties
Disclosure of Personal Information to Third Parties
We share your personal data with our third-party service providers, agents, subcontractors and other associated organizations, our group companies, and affiliates (as described below) in order to complete tasks and provide the Platform and Services to you on our behalf. When using third party service providers, they are required to respect the security of your personal data and to treat it in accordance with the law.
We may disclose personal information to:
- a parent, subsidiary, or affiliate of the Company
- third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators
- our employees, contractors, and/or related entities
- our existing or potential agents or business partners
- credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
- courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
- third parties, including agents or sub-contractors, who assist us in providing information, products, or services
- third parties to collect and process data
- an entity that buys, or to which we transfer all or substantially all of our assets and business
Security of Your Personal Information
We implement reasonable and appropriate security measures to help protect the security of your information both online and offline and to ensure that your data is treated securely and in accordance with this Privacy Policy. These measures vary based upon the sensitivity of your information. It is important that you protect and maintain the security of your personal information, including the secure storage of any keys or other wallet data used to access your crypto assets.
While we take precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk.
How Long We Keep Your Personal Information
How long we retain your personal information depends on why we collected it and how we use it, but we will not retain your personal information for longer than is necessary to provide you with the Services or for our legal requirements.
We will retain personal information that is connected with your account and/or the Services you use from us for as long as you are actively using Services on the Platform. However, you acknowledge that we may retain some information after you have ceased to use the Platform's Services where necessary to enable us to meet our legal obligations or to exercise, defend, or establish our rights.
Age Requirements
The Services are intended for a general audience and are not directed at children. We do not knowingly receive personal information (as defined by the U.S. Children's Privacy Protection Act, or "COPPA") from children. If you believe we have received personal information about a child under the age of 18 (or other age as required by local law), please contact us. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it.
Contact Us for Questions and Reporting Violations
If you have any questions, concerns, or complaints about our Privacy Policy or our data collection and processing practices, or if you want to report any security violations to us, or exercise any of your rights under this Privacy Policy, please contact us at the following address: [email protected]